How We Take the Stress Out of Supported Living

A guide for tenants and their families

Discover how we make finding and moving into your perfect home as smooth and stress-free as possible.

Your Housing Liaison

From the moment you are referred to us, we will appoint a Housing Liaison Officer who will support you throughout the entire process. They will:

Attend all multi-disciplinary team (MDT) meetings with commissioners, support providers, and social workers
Act as your advocate in all housing matters
Guide you through your transition into your new home

Preparing Your Home

We make sure your property is:

Safe, secure, and ready for you on your agreed moving day
Adapted to meet your needs, including supporting applications for grants and funding to make necessary alterations

Financial Guidance

We will help you:

Apply for the correct benefits to cover your rent
Understand the costs involved and how everything works

Ongoing Support

Once you've moved in, we will continue to support you by:

Providing guides and information on looking after your home
Helping you (or your support staff) report issues and maintenance needs
Visiting regularly to make sure your home is being well maintained
Setting up and managing utilities on your behalf

Our Commitment

Our role is to act as the bridge between you and your support provider, making sure the housing side of supported living runs smoothly. This means you and your family can focus on what really matters—settling in, feeling comfortable, and enjoying life in your new home

Ready to Start Your Journey?

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